Terms of Service

By accessing or using the Xact website (xact.lu) and services, you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, please do not use our services.

These Terms constitute a legally binding agreement between you and HNWI Immobilière sàrl, a private limited liability company (S.à r.l.) with its registered office at 6, rue de Bettborn, L-8835 Folschette, registered with the RCS Luxembourg under number B236411.

Xact provides an online platform for:

• Listing residential and commercial properties for sale or rent in Luxembourg
• Searching and browsing property listings
• Connecting property seekers with property owners and agents
• Property valuation services
• Real estate brokerage services

To access certain features, you must create an account. You agree to:

• Provide accurate and complete registration information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorised access
• Be responsible for all activities under your account
• Not share your account with others

We reserve the right to suspend or terminate accounts that violate these Terms.

Users who list properties agree to:

• Provide accurate, complete and truthful property information
• Have legal authority to list the property
• Only upload images they have the right to use
• Update listings promptly when the property’s status changes
• Comply with all applicable Luxembourg real estate laws and regulations
• Not engage in fraudulent or misleading practices

Xact reserves the right to review, modify or remove any listing that violates these Terms or our content guidelines.

You agree not to:

• Use the platform for any illegal purpose
• Post false, misleading or fraudulent listings
• Harass, abuse or harm other users
• Spam or send unsolicited communications
• Scrape or collect data without authorisation
• Interfere with the platform’s operation or security
• Circumvent any access restrictions or security measures
• Use the platform to discriminate against any person
• Violate any intellectual property rights

Xact’s brokerage services are subject to commission fees as communicated during the listing process. Current fee structures are available upon request. Commission is only payable upon successful completion of a transaction. All fees are subject to Luxembourg VAT where applicable.

All content on the Xact platform, including but not limited to text, graphics, logos, images and software, is the property of Xact or its content suppliers and is protected by Luxembourg and international intellectual property laws.

By uploading content to our platform, you grant Xact a non-exclusive, worldwide, royalty-free licence to use, display and distribute that content in connection with our services.

The platform is provided “as is” without warranties of any kind. Xact does not guarantee:

• The accuracy or completeness of property listings
• The availability or legality of any listed property
• The conduct of any users on the platform
• Uninterrupted or error-free service

Users are advised to independently verify all property information before making any decisions.

To the maximum extent permitted by Luxembourg law, Xact shall not be liable for any indirect, incidental, special, consequential or punitive damages arising from your use of the platform, including but not limited to loss of profits, data or business opportunities.

Our total liability for any claim shall not exceed the amount paid by you to Xact in the twelve (12) months preceding the claim.

You agree to indemnify and hold harmless Xact, its officers, directors, employees and agents from any claims, damages, losses or expenses arising from your violation of these Terms or your use of the platform.

Either party may terminate this agreement at any time. You can ask us to delete your account at any time by writing to info@xact.lu. We may suspend or terminate your access without prior notice if you violate these Terms.

Upon termination, your right to use the platform ceases, but provisions that by their nature should survive will remain in effect.

We may modify these Terms at any time. We will notify users of material changes by posting the updated Terms on our website and updating the “Last updated” date. Continued use of the platform after changes constitutes acceptance of the new Terms.

These Terms are governed by the laws of the Grand Duchy of Luxembourg. Any disputes shall be subject to the exclusive jurisdiction of the courts of Luxembourg City, without prejudice to your rights under EU consumer protection regulations.

For questions about these Terms, please contact us:

HNWI Immobilière sàrl
6, rue de Bettborn
L-8835 Folschette, Luxembourg
Email: info@xact.lu
Phone: +352 661 39 12 30